Payment online prior to delivery or on delivery by mobile eftpos (Dr card only) or cash, unless prior arrangements have been made. Accounts are on a 7 day invoice payment basis only. The debtor will be liable for all costs incurred in the recovery of any outstanding accounts.
Tree Replacement Policy
We pick and harvest trees on the day of delivery, as per each order. We aim to select the best quality trees for our delivery service, if however, you are not satisfied with the tree delivered we will replace it at no additional charge.
You must follow the tree care procedures and notify us within three days after delivery in order to have the tree replaced.